Technical Support

Detail

Work pattern : Full Time

Number of receptions : 1 position

Location : Bangkok(Bang Rak)

Salary (Baht) : Negotiable

Holiday : Saturday, Sunday

Working hours : 09:00 - 18:00

Other work : Not specified

Responsible

• Manage and administer clients’ domains, including registration, domain transfers, email setup, renewals, DNS configuration, and troubleshooting website or email issues related to the domain.
• Provide consultation on selecting the most suitable domain for the client’s business, including choosing the appropriate TLD (.com, .co.th, .net, etc.) and related settings.
• Perform email migration for users from other email platforms to Gmail.
• Collaborate with domain registrars and hosting providers to resolve technical issues such as domain transfers or domain unlocking.
• Monitor and analyze issues related to email inaccessibility or domain expiration and take immediate corrective actions.
• Create, supervise, and manage domain usage for clients to enable them to manage their domains independently in certain cases.
• Continuously track the status of clients’ domains to prevent potential issues such as missed renewals, expirations, or domain hijacking.

Qualification

Gender : Not specified

Age(Yr) : 25 - 30

Education Level : More than Bachelor's Degree

Experience(Yr) : 3 - 10

other : Not specified

More qualification

• Diploma or Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or other related fields.
• Have at least 1 year of experience in domain management, including adding/removing email accounts and performing email migrations.
• Possess basic knowledge of DNS, Name Servers, MX Records, SPF, DKIM, DMARC, and other configurations related to email and websites.
• Understand the processes of domain registration, transfer, renewal, and unlocking, as well as procedures involving domain registrars.
• Able to analyze and troubleshoot technical issues related to domains, emails, and websites.
• Have strong communication skills and the ability to collaborate effectively with different teams.
• Be detail-oriented and consistently follow up on operational tasks, especially domain expiration dates.
• Experience with DNS management systems or other hosting platforms.
• English communication skills will be advantage.

Benefit

• Five-day work week
• Flexible working hours
• Medical insurance
• Work from home

Interested in applying for this position, please contact

Contact Name : Waraporn

Contact Phone : 021201414 #9

How to apply

Receive application via JOBBKK.COM

• [email protected]